Small Business Proactive Remote HCL Domino Support Services

Do you need a reliable partner to support your Domino and Notes environment? Look no further. We are the experts in installing, configuring, deploying, managing and supporting Notes and Domino for any size company.

We know that you want to keep your HCL (IBM/Lotus) Notes and Domino software running for your company. However, have you been able to find a trusted business to support you when things go awry? That’s exactly what we do. When you need help we come to the rescue right away and resolve your problems quickly.

That is why we have created the Small Business Proactive Remote Domino Support Services offering. If you run no more than four (4) Domino servers then this is a perfect plan for you. We support the following Domino and Sametime servers:

  • Mail and Applications
  • Traveler
  • Verse Web
  • Sametime
  • Passthru
  • iNotes
  • Web

Of course, we also support your Notes clients too. If you’re looking to move away from the Notes client and move your employees to Verse Web so you don’t have deal with the hassles of Notes client installations, we can assist you with that too.

Our support plans are named “Proactive” for a reason. We proactively monitor your Domino environment by checking the logs and statistics to address issues before they happen. This includes updating and upgrading to the latest fix packs for your servers.

We offer different support levels to match your needs. For example, the “Proactive 8” plan guarantees that we will respond to any request within eight (8) business hours. Of course, we usually respond much more quickly than 8 hours, but that is beside the point.

What are Small Business Proactive Remote Domino Support Services plans include are:

  • Support for up to 4 Domino/Sametime Servers
  • Guaranteed Response Time (based on the type of plan selected)
  • Proactive Monitoring of Servers
  • Includes Server Fix Pack Updates
  • Peace of Mind

Go to our Contact Us page to send us a request or call us at 888-614-2197 so we can discuss our support plans in more detail with you. We can’t wait to hear from you.